How Success Leads To Failure

Presented By:

Don Dinero

Session Abstract:

Even since I learned about the TWI Programs I have had a question that has been troubling me. If the TWI Programs are so good, why do people stop using them? This happened in the USA in the 1970’s and it has happened recently after the programs have been re-introduced to this country. I do not know of a scientific study that addresses this question, but there has been some study that explains why success can lead to failure. Based on that study, it can be shown that the TWI “J” Programs themselves can actually provide an answer. This presentation will postulate some reasons why people stop using the TWI Programs and explain what you can do to maintain the success you have obtained with them so you can continue their use.

Learning Objectives:

After this session…

  • you will be able to describe several reasons why people who used the TWI “J” Programs to improve their organizations stopped using the programs.
  • you will be able to describe how to continue getting success from the TWI Programs.

About the Facilitator:

Donald A. Dinero, PE, CPIM has over forty years of experience designing and implementing methods and processes and is the Principal of TWI Learning Partnership, located in Rochester, NY. His BS degree in mechanical engineering is from the University of Rochester and his MBA and MS (Career and Human Resource Development) degrees are from the Rochester Institute of Technology. His consulting business is devoted solely to implementing the TWI Programs into organizations with the objective that they realize their intended benefits. His clients include IBM, Toyoda Gosei Fluid Systems, Boston Scientific, the Irish Centre for Business Excellence, Merit Medical Systems, Johnson & Johnson among many others. He believes that the Lean movement is hindered by the lack of use of the TWI Programs and thus concentrates his efforts on their correct use. He delivers training and implementation in all three “J” Programs and in Program Development. In keeping with the “multiplier effect” used by the Training Within Industry Service, he also offers Train the Trainer development for each of the “J” Programs, which allows an organization’s employees to independently deliver the Programs. He continues to study the TWI Programs and believes that they are not only useful but also required in all facets of our society. His studies and talks on TWI led to his writing the book Training Within Industry: The Foundation of Lean, published by Productivity Press, 2005. This book won a Shingo Prize for Research in 2006. His book TWI Case Studies – Standard Work, Continuous Improvement, Teamwork, was published in April 2011, and a third book The TWI Facilitator’s Guide – How to Use the TWI Programs Successfully is due to be published in the spring of 2016.